How to add your email to your phone

We recommend using the Microsoft Outlook app to access your work email on your phone. It gives you email, calendar, and contacts in one place and works best with Microsoft 365.

Install the Outlook app

If you don’t already have it, download Microsoft Outlook from the App Store (iPhone/iPad) or Google Play Store (Android). It’s free to download.

Add your account

1. Open the Outlook app.
2. If this is your first time opening it, you’ll be prompted to add an account. Otherwise, tap your profile icon in the top left, then tap the settings icon (gear), then tap Add Mail Account.
3. Enter your work email address and tap Continue.
4. Enter your password when prompted.
5. You'll need to use MFA to authenticate, you’ll be asked to approve the sign-in through your authenticator app or a verification code.
6. Once signed in, your email, calendar, and contacts will begin syncing.

Removing your account

If you need to remove your work email from your phone, open Outlook, tap your profile icon, tap the settings icon, select your account, and tap Delete Account. This removes the account from the app but doesn’t affect your mailbox or data.

Having trouble setting up Outlook on your phone? Raise a support ticket and we’ll walk you through it.