If you're travelling for work and need to use your phone outside the UK, here's what you need to know.
Travelling in the EU
Roaming is enabled by default on your work SIM. Some plans include a roaming data allowance for use in the EU, so you may be able to use your phone as normal. If you're unsure what's included on your plan, raise a ticket at support@saundersnetworks.com before you travel and we'll confirm.
Travelling outside the EU
Roaming outside the EU is supported but can be expensive, so it's turned off by default. If you're heading somewhere outside the EU, we offer worldwide eSIMs through our travel eSIM brand SaundersRoam. These work alongside your existing SIM and cover 200+ countries.
Visit saundersroam.com to purchase an eSIM before you go.
Having problems abroad?
If your phone isn't connecting or you're getting error messages, raise a ticket at support@saundersnetworks.com with details of where you are and what's happening.